What is your billing policy?
We charge the price of the shirt plus shipping as calculated and shown in your cart. No other charges will be applied. We process payments through PayPal's SSL secured offsite transaction processing engine. We do not store customer credit card information. Your transaction with Don't Give a Shirt is safe! PayPal accepts PayPal payments directly, AMEX, Visa, Discover, and MasterCard. You'll be taken to the PayPal site where you *do not* need to register an account if you don't have one. You can pay one time by credit card by choosing the "Don't have a PayPal account option".
Where do shirts ship from?
Depending on your order we will ship from one of our facilities in Toronto, Canada or New York State.
Do you provide tracking numbers?
Yes! We provide tracking numbers for all United States orders! Tracking numbers will be provided 24-48 hours after your item has shipped out and will be available online. To find your status tracker, please check your confirmation email.
Do your shirts come from safe facilities for workers?
Yes! We use Alstyle and Gildan brand shirts which are produced in North America.
What is the average wait time?
Our t-shirts are made-to-order, so there is some time required to print and dry the shirt and prepare it for shipping. In some cases, it can be processed the same day, but we can't guarantee it. All shirts will be processed and sent for shipping in three to five business days after you place your order.
The average wait times for delivery vary for each country. We ship USPS and people in the U.S. should expect their shirt at their door 3-5 business days after ordering RUSH service (excluding holidays) and 5-8 business days STANDARD (excluding holidays).
Sometimes USPS can take a few extra days for delivery based on the volume they are dealing with; this is out of our hands but we will always try our best to help you track your order.
Always feel free to email our support team at email@example.com.
What is your return policy?
We can only offer a 100% refund for defective/poor quality orders because we are a custom print shop and our shirts are made-to-order. Therefore if you have wrongly given us your size or if you order a size, receive that size but are not happy with the fit these are not grounds for a return.
Please reference our sizing chart provided before processing any order.
If you ordered a shirt for a special event and it did not arrive in time for the event. This is also not ground for return/refund. We process, print and ship orders between same day and up to five days after receiving the order. Please ensure you place your order with sufficient time for it not only to be printed but to be shipped and delivered.
For a more detailed return policy or more information please contact us by email firstname.lastname@example.org and we will gladly provide you with your options as well as the address to which your items should be returned. Upon receipt, Don't Give a Shirt will refund your purchase.